Australian Apprenticeships & Traineeships

Café Attendant

Working as a Café Attendant you will serve food and beverage to customers whilst providing quality customer service. You will maintain a clean work area, provide accurate point of sale, and restock shelves as required.

Summary of Training

Core Units – 6 required

  • Work effectively with others
  • Source and use information on the hospitality industry
  • Use hospitality skills effectively
  • Interact with customers
  • Show social and cultural sensitivity
  • Participate in safe work practices

Elective Units – 6 required

  • Use hygienic practices for food safety
  • Sell to the retail customer
  • Process financial transactions
  • Prepare and serve non-alcoholic beverages
  • Prepare and serve espresso coffee
  • Serve food and beverage

Please note that this Job & Training Description provides an example of the selection of non-core units. Alternative combinations of units may be selected and in some cases prerequisite units may need to be completed. For advice contact Apprenticeship Network providers or an approved Registered Training Organisation.

Job Pathways

Tourism, Travel and Hospitality

Go to full Job pathway

This occupation fits generally with these groupings

Industry Group
Retail, Hospitality & Recreation

Work Type
Conventional & Organising
Persuading & Enterprising

Videos & Industry Information

Explore the industry further. Learn what to expect in these industries.

Employment and wage data for this industry

Commencements Change

The change in Australian Apprenticeships commencements in this overall industry in the past two years. Commencements in 22/23: 15108

Source: VOCSTATS, extracted on 18/10/2023. AATIS analysis.

Graduate Employment

Australian Apprentice graduates from this overall industry in employment (in any industry).

Source: NCVER National Student Outcomes Survey, 2020, unpublished. AATIS analysis.

Graduate Wage

Average wage of Australian Apprentice graduates from this overall industry employed full-time after training.

Source: NCVER National Student Outcomes Survey, 2020, unpublished. AATIS analysis.

Industry Growth

Predicted growth in employment in this overall industry over the next 5 years.

Source: National Skills Commission, 2022. AATIS analysis.

Industry Size

The number of employees in this overall industry compared with other Australian industries.

Source: National Skills Commission, 2022. AATIS analysis.

Industry Wage

Average wage of employees in this overall industry.

Source: Australian Bureau of Statistics, 2022. AATIS analysis.

Field Officer Briefs

Availability Information and More Details

Café Attendant - SIT20322
NSW VIC QLD WA SA TAS ACT NT
Full Time

(Nominal Duration)

12 mths 12 mths 12 mths 9 mths 12 mths 12 mths 12 mths 12 mths
Part Time
Commencements 200 0 0 20 0 5 0 0
ASbA
Classification T T T T T * T T
Availability of Australian Apprenticeships and Nominal Duration (in months)

A = identified by the State or Territory as an Apprenticeship
T = identified by the State or Territory as a Traineeship
* = An approved qualification in Tasmania is available as an Apprenticeship/Traineeship.

A Qualification registered by a State or Territory as available as an Australian Apprenticeship may not be eligible for public funding support, check with the relevant State or Territory Training Authority.

Nominal durations listed are for full time occupations, stated in months. In some cases nominal durations provided may not include the completion of pre-requisites. This data is sourced from State and Territory Training Authorities and is provided for information only and must be confirmed with these authorities.

Commencements

Commencement data source: National Apprentices and Trainees collection, VOCSTATS, extracted 18/10/2023, rounded estimates for April 2022 to March 2023. This data is for general information purposes only.

Australian School-based Apprenticeships (ASbA)

This information generally reflects availability of ASbAs that may contribute to study scores. In some cases full-time or part-time ASbAs allow an individual to start training in a qualification that can be completed after they leave secondary school. Please note that applicable industrial arrangements must allow for ASbAs. Visit our Australian School-based Apprenticeships page for more detailed information.

ANZSCO Classification: 431000

Note: This is an indicative Australian and New Zealand Standard Classification of Occupations (ANZSCO) classification for this occupation, provided as a guide only.

Traning Package Rules Summary

To view detailed information on the packaging rules and pre-requisites for this qualification, click through to the My Skills website

Next Steps

Who to contact next ...

Search for an Apprenticeship Network provider or Group Training Organisation in your area to ask for more information about apprenticeships and traineeships.

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Where to ask wages questions ...

The Fair Work Ombudsman is the source of information on wages across industries and occupations. The FWO provides apprenticeship and traineeship specific information.

Fair Work Ombudsman

Training provider and incentives information

Each state and territory lists Registered Training Organisations they approve to deliver apprenticeships and traineeships. Access these sites here, as well as information on incentives.

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