Network Operations Technician

Working as a Network Operations Technician you will assist in the installation, maintenance and troubleshooting of computer networks, connections and cabling for organisations. You will support users by fixing network related issues and assist in future proofing network hardware and software products.

Summary of Training

  • Apply advanced critical thinking to work processes
  • Contribute to cyber security risk management  
  • Identify and evaluate emerging technologies and practices  
  • Work collaboratively in the ICT industry  
  • Comply with IP, ethics and privacy policies in ICT environments  
  • Apply introductory programming techniques  
  • Identify and resolve client ICT problems 
  • Install and configure virtual machines
  • Install, configure and test network security
  • Install and manage servers
  • Manage network and data integrity
  • Install and operate small enterprise branch networks
  • Install hardware to networks
  • Install, configure and test internet protocol networks
  • Provide first-level remote help-desk support
  • Select cloud storage solutions
  • Provide one-to-one instruction
  • Install and configure client-server applications and services
  • Install, configure and test a router
  • Maintain website information standards

Please note that this Job & Training Description provides an example of the selection of non-core units. Alternative combinations of units may be selected and in some cases prerequisite units may need to be completed. For advice contact Apprenticeship Network providers or an approved Registered Training Organisation.

Job Pathways

Information and Communications Technology

Go to full Job pathway

IT Networks and Security

This occupation fits generally with these groupings

Industry Group
Digital, Technology & Telecommunications

Work Type
Analytic & Investigative
Persuading & Enterprising

Videos & Industry Information

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Employment and wage data for this industry

Commencements Change

The change in Australian Apprenticeships commencements in this overall industry in the past two years. Commencements in 22/23: 2697

Source: VOCSTATS, extracted on 18/10/2023. AATIS analysis.

Graduate Employment

Australian Apprentice graduates from this overall industry in employment (in any industry).

Source: NCVER National Student Outcomes Survey, 2020, unpublished. AATIS analysis.

Graduate Wage

Average wage of Australian Apprentice graduates from this overall industry employed full-time after training.

Source: NCVER National Student Outcomes Survey, 2020, unpublished. AATIS analysis.

Industry Growth

Predicted growth in employment in this overall industry over the next 5 years.

Source: National Skills Commission, 2022. AATIS analysis.

Industry Size

The number of employees in this overall industry compared with other Australian industries.

Source: National Skills Commission, 2022. AATIS analysis.

Industry Wage

Average wage of employees in this overall industry.

Source: Australian Bureau of Statistics, 2022. AATIS analysis.

Availability Information

Network Operations Technician - ICT40120
NSW VIC QLD WA SA TAS ACT NT
Full Time

(Nominal Duration)

24 mths 24 mths 24 mths 24 mths 24 mths 24 mths 24 mths 24 mths
Part Time
Commencements 200 85 85 50 70 20 30 0
ASbA
Availability of Australian Apprenticeships and Nominal Duration (in months)

A Qualification registered by a State or Territory as available as an Australian Apprenticeship may not be eligible for public funding support, check with the relevant State or Territory Training Authority.

Nominal durations listed are for full time occupations, stated in months. In some cases nominal durations provided may not include the completion of pre-requisites. This data is sourced from State and Territory Training Authorities and is provided for information only and must be confirmed with these authorities.

Commencements

Commencement data source: National Apprentices and Trainees collection, VOCSTATS, extracted 18/10/2023, rounded estimates for April 2022 to March 2023. This data is for general information purposes only.

Australian School-based Apprenticeships (ASbA)

This information generally reflects availability of ASbAs that may contribute to study scores. In some cases full-time or part-time ASbAs allow an individual to start training in a qualification that can be completed after they leave secondary school. Please note that applicable industrial arrangements must allow for ASbAs. Visit our Australian School-based Apprenticeships page for more detailed information.

Next Steps

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Where to ask wages questions ...

The Fair Work Ombudsman is the source of information on wages across industries and occupations. The FWO provides apprenticeship and traineeship specific information.

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Training provider and incentives information

Each state and territory lists Registered Training Organisations they approve to deliver apprenticeships and traineeships. Access these sites here, as well as information on incentives.

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