Home Job Pathways Charts Community Services Community Support Worker

Community Support Worker

Working as a Community Support Worker you will help clients access their local services, and develop skills to self-manage their lifestyle and wellbeing. You will assist with caseloads and develop individualised plans, build effective partnerships, and maintain accurate reporting.

Summary of Training

  • Facilitate the interests and rights of clients
  • Use communication to build relationships
  • Recognise and respond appropriately to domestic and family violence
  • Work with diverse people
  • Work legally and ethically
  • Develop and maintain networks and collaborative partnerships
  • Follow safe work practices for client care
  • Assess co-existing needs              
  • Facilitate individual service planning and delivery
  • Respond effectively to behaviours of concern     
  • Identify and report abuse
  • Facilitate the empowerment of people receiving support
  • Develop and support community resources
  • Implement case management practice   
  • Facilitate community participation and social inclusion

Please note that this Job & Training Description provides an example of the selection of non-core units. Alternative combinations of units may be selected and in some cases prerequisite units may need to be completed. For advice contact Apprenticeship Network providers or an approved Registered Training Organisation.

This Australian Apprenticeship occupation may attract incentives under the Australian Government Australian Apprenticeships Incentive System. For more information contact an Apprenticeship Network provider, call the Australian Apprenticeships referral line on 13 38 73, or look at the Australian Apprenticeships Incentive page

Videos & Industry Information

Explore the industry further. Learn what to expect in these industries.

Employment and wage data for this industry

Commencements Change

The change in Australian Apprenticeships commencements in this overall industry in the past two years. Commencements in 22/23: 22712

Source: VOCSTATS, extracted on 18/10/2023. AATIS analysis.

Graduate Employment

Australian Apprentice graduates from this overall industry in employment (in any industry).

Source: NCVER National Student Outcomes Survey, 2020, unpublished. AATIS analysis.

Graduate Wage

Average wage of Australian Apprentice graduates from this overall industry employed full-time after training.

Source: NCVER National Student Outcomes Survey, 2020, unpublished. AATIS analysis.

Industry Growth

Predicted growth in employment in this overall industry over the next 5 years.

Source: National Skills Commission, 2022. AATIS analysis.

Industry Size

The number of employees in this overall industry compared with other Australian industries.

Source: National Skills Commission, 2022. AATIS analysis.

Industry Wage

Average wage of employees in this overall industry.

Source: Australian Bureau of Statistics, 2022. AATIS analysis.

Availability Information

Community Support Worker - CHC42021
NSW VIC QLD WA SA TAS ACT NT
Full Time

(Nominal Duration)

24 mths 24 mths 24 mths 24 mths 36 mths 24 mths 24 mths
Part Time
Commencements 5 0 0 0 0 0 0 0
ASbA
Availability of Australian Apprenticeships and Nominal Duration (in months)

A Qualification registered by a State or Territory as available as an Australian Apprenticeship may not be eligible for public funding support, check with the relevant State or Territory Training Authority.

Nominal durations listed are for full time occupations, stated in months. In some cases nominal durations provided may not include the completion of pre-requisites. This data is sourced from State and Territory Training Authorities and is provided for information only and must be confirmed with these authorities.

Commencements

Commencement data source: National Apprentices and Trainees collection, VOCSTATS, extracted 18/10/2023, rounded estimates for April 2022 to March 2023. This data is for general information purposes only.

Australian School-based Apprenticeships (ASbA)

This information generally reflects availability of ASbAs that may contribute to study scores. In some cases full-time or part-time ASbAs allow an individual to start training in a qualification that can be completed after they leave secondary school. Please note that applicable industrial arrangements must allow for ASbAs. Visit our Australian School-based Apprenticeships page for more detailed information.

Next Steps

Who to contact next ...

Search for an Apprenticeship Network provider or Group Training Organisation in your area to ask for more information about apprenticeships and traineeships.

Service Provider Search

Where to ask wages questions ...

The Fair Work Ombudsman is the source of information on wages across industries and occupations. The FWO provides apprenticeship and traineeship specific information.

Fair Work Ombudsman

Training provider and incentives information

Each state and territory lists Registered Training Organisations they approve to deliver apprenticeships and traineeships. Access these sites here, as well as information on incentives.

More Information