To access this feature, you must log in to your account or create an account
This pre-apprenticeship is not available in the state(s) you have selected.
Working as a Customer Service Operator you are a skilled customer service/check-in staff member with the responsibility of leading small teams in either the domestic or international terminals of an airport.
Please note that this Job & Training Description provides an example of the selection of non-core units. Alternative combinations of units may be selected and in some cases prerequisite units may need to be completed. For advice contact Apprenticeship Network providers or an approved Registered Training Organisation.
Industry Group Automotive, Transport & Maritime
Work Type Conventional & OrganisingPersuading & Enterprising
The change in Australian Apprenticeships commencements in this overall industry in the past two years. Commencements in 22/23: 193
Source: VOCSTATS, extracted on 18/10/2023. AATIS analysis.
Australian Apprentice graduates from this overall industry in employment (in any industry).
Source: NCVER National Student Outcomes Survey, 2020, unpublished. AATIS analysis.
Average wage of Australian Apprentice graduates from this overall industry employed full-time after training.
Predicted growth in employment in this overall industry over the next 5 years.
Source: National Skills Commission, 2022. AATIS analysis.
The number of employees in this overall industry compared with other Australian industries.
Average wage of employees in this overall industry.
Source: Australian Bureau of Statistics, 2022. AATIS analysis.
(Nominal Duration)
A Qualification registered by a State or Territory as available as an Australian Apprenticeship may not be eligible for public funding support, check with the relevant State or Territory Training Authority.
Nominal durations listed are for full time occupations, stated in months. In some cases nominal durations provided may not include the completion of pre-requisites. This data is sourced from State and Territory Training Authorities and is provided for information only and must be confirmed with these authorities.
Commencement data source: National Apprentices and Trainees collection, VOCSTATS, extracted 18/10/2023, rounded estimates for April 2022 to March 2023. This data is for general information purposes only.
This information generally reflects availability of ASbAs that may contribute to study scores. In some cases full-time or part-time ASbAs allow an individual to start training in a qualification that can be completed after they leave secondary school. Please note that applicable industrial arrangements must allow for ASbAs. Visit our Australian School-based Apprenticeships page for more detailed information.
Search for an Apprenticeship Network provider or Group Training Organisation in your area to ask for more information about apprenticeships and traineeships.
The Fair Work Ombudsman is the source of information on wages across industries and occupations. The FWO provides apprenticeship and traineeship specific information.
Each state and territory lists Registered Training Organisations they approve to deliver apprenticeships and traineeships. Access these sites here, as well as information on incentives.
Find a training organisation registered to deliver Australian Apprenticeships training in a specific State or Territory.
The Australian, state and territory governments can support apprenticeships and traineeships through a variety of incentives and allowances.
Search for a local Employment Services provider. Employment Services providers help Australians into work and help employers find the right staff for their business.
Search for a local Disability Employment Services (DES) provider. DES provides specialist help for people with disability, injury or health condition who require support to find and maintain sustainable employment.
Not what you're looking for?