Home Insiders & Advisers Field Officer Briefs Tourism, Travel and Hospitality SIT

Tourism, Travel and Hospitality SIT

Overview

Commencements

Availability & Duration

Australian School-based Apprenticeships

Overview

These qualifications cover accommodation, Asian cookery, cookery and catering, events, gaming, general hospitality, holiday parks and& resorts, patisserie, tour guiding, tourism operations and travel bookings areas of work.

‘Retail Services’, ‘Business Services’ and ‘Creative Arts and Culture’ are associated industries.

Quick facts

The training units of competent structure and packing rules are detailed in Training Package documents.

The information provided here includes the most recent changes from the SIT (release 1.2) Training Package.

The Tourism, Travel and Hospitality Training Package SIT (release 1.2) includes 33 qualifications and 32 skill sets.

Registered Training Organisations can access the full details of this Training Package from the
training.gov.au website.

Career information

Qualification and job outcome information is also presented in a Job Pathway Chart.

For specific industry information click here.

More detail of how training works can be accessed here: for employers; for potential employees.

Use the My Skills site to search for Registered Training Organisations registered to deliver courses. Each State and Territory separately approves Registered Training Organisations to deliver apprenticeships and traineeships in their jurisdiction.

Qualifications Summary

SIT20116 - Certificate II in Tourism

Suitable for individuals who, under direct supervision undertake routine tourism and travel operational work often in an office for travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourism business.

Office Assistant (Tour Operator)

Museum Attendant

Receptionist (Events Company)

Retail Assistant (Attraction)

Ride Attendant

SIT20216 - Certificate II in Holiday Parks and Resorts

This qualification provides a pathway to work in a holiday park and resort office, housekeeping, grounds maintenance, or across different operational areas. The work is mainly routine and repetitive and done under direct supervision.

Housekeeping Assistant

Junior Handyperson

Office Assistant (Resort)

SIT20316 - Certificate II in Hospitality

This qualification is appropriate for those performing routine and repetitive tasks and work under direct supervision in in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Cafe Attendant

Bar Attendant

Catering Assistant

Gaming Attendant

Porter

Housekeeping Attendant

SIT20416 - Certificate II in Kitchen Operations

Suitable for individuals who, under direct supervision work in kitchens undertaking routine and repetitive food preparation and cookery skills to prepare food and menu items. It provides a pathway to work in kitchen operations in organisations such as restaurants, hotels, catering operations, clubs, pubs, cafés, and coffee shops; and institutions such as aged care facilities, hospitals, prisons, and schools.

Breakfast Cook

Cafe Cook

Fast Food Cook

SIT20516 - Certificate II in Asian Cookery

Suitable for individuals who, under direct supervision work in kitchens undertaking routine and repetitive food preparation and cookery skills to prepare Asian food and menu items.

Short Order Cook (Indian Food)

Short Order Cook (Asian Food)

SIT30116 - Certificate III in Tourism

This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and knowledge of industry operations to coordinate tourism services. It provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business. It also allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

Visitor Information Officer

Inbound Tour Co-ordinator

Cellar Door Salesperson and Guide

Marine Tourism Assistant

Reservation Sales Agent (Tour Operator)

SIT30216 - Certificate III in Travel

This qualification is suited to those who use a range of retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services. It provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales.

International Corporate Travel Consultant

International Online Travel Consultant

Travel Consultant

SIT30316 - Certificate III in Guiding

Suitable for individuals who use a range of well-developed guiding skills combined with a substantial depth of subject matter knowledge to deliver tour. The training provides a pathway to work as a guide in many tourism industry sectors.

Tour Guide (Nature-based)

Winery Guide

Tour Guide

SIT30416 - Certificate III in Holiday Parks and Resorts

This qualification provides a pathway to work in holiday parks and resorts as a specialist in front office, housekeeping or grounds maintenance, or a multi-skilled worker across different operational areas.

Conference and Events Assistant (Resort)

Housekeeper (Resort)

Receptionist (Resort)

Groundsperson (Holiday Park)

Groundsperson (Resort)

SIT30516 - Certificate III in Events

This qualification is suitable for those who work under the guidance of more senior event personnel, using plans, policies and procedures to guide work activities. As events are diverse this qualification provides a pathway to work for event or exhibition organisations operating in a range of industries including the tourism and travel, hospitality, sport, cultural and community sectors.

Event Administrative Assistant

Event Operations Assistant

SIT30616 - Certificate III in Hospitality

This qualification is suitable for those who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. It provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

Bar Attendant

Espresso Coffee Machine Operator (Barista)

Front Desk Receptionist

Gaming Attendant

Housekeeper

Waiter (Hotel/Fine Dining)

Waiter

SIT30716 - Certificate III in Hospitality (Restaurant Front of House)

Suitable training for people to develop front of house food and beverage service and sales skills.

Head Waiter

Wine Waiter (Sommelier)

SIT30816 - Certificate III in Commercial Cookery

This is the trade qualification for commercial cooks who use a wide range of well-developed cookery skills and sound knowledge of kitchen operations to prepare food and menu items. It provides a pathway to work as a commercial cook in organisations such as restaurants, hotels, clubs, pubs, cafés, and coffee shops.

Cook (Large Restaurant)

Cook (Restaurant and Catering Company)

Cook (Small Restaurant or Café)

SIT30916 - Certificate III in Catering Operations

This training is suitable for individuals working in catering operations who use a range of cookery skills and sound knowledge of kitchen operations to prepare food items. This qualification provides a pathway to work in various catering settings, such as hospitals and aged care facilities, sporting and entertainment venues, hotel banqueting departments, cook–chill production kitchens, and mobile catering businesses.

Cook (Cook-Chill Kitchen)

Cook (Hospital)

Food Services Assistant (Function Centre)

SIT31016 - Certificate III in Patisserie

This is the qualification for pastry chefs who use a wide range of well-developed patisserie skills and knowledge to produce patisserie products.

Patissier

SIT31116 - Certificate III in Asian Cookery

This qualification is for commercial cooks who use a wide range of well-developed cookery skills and sound knowledge of kitchen operations to prepare Asian food and menu items.

Cook (Indian)

Cook (Japanese)

Cook (Thai or Vietnamese)

Cook (Chinese)

SIT40116 - Certificate IV in Travel and Tourism

Suitable training for skilled operators who use a broad range of tourism or travel skills and sound knowledge of industry operations to coordinate travel or tourism services.

Reservation Sales Supervisor (travel)

Senior Retail Travel Consultant

Tour leader

SIT40216 - Certificate IV in Guiding

Suitable for individuals who use a broad range of specialist guiding skills combined with a substantial depth of subject matter knowledge to deliver tours. It provides a pathway to work as a guide in many tourism industry sectors. Guides at this level usually conduct tours that involve multiple products, services and sites involving the management of tour logistics.

Local Guide

Driver Guide

Remote Area Guide

SIT40316 - Certificate IV in Holiday Parks and Resorts

An appropriate qualification for the role of skilled operators who use a broad range of skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. It provides a pathway to work as a supervisor in holiday parks and resorts. They may be a specialist in front office, housekeeping or grounds maintenance, or be multi-skilled across different operational areas.

Assistant Manager (Resort)

Front Office Supervisor (Resort)

Grounds and Maintenance Supervisor (Holiday Park)

Grounds and Maintenance Supervisor (Resort)

Housekeeping Supervisor (Resort)

SIT40416 - Certificate IV in Hospitality

An appropriate qualification for skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. It provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Concierge

Food and Beverage Supervisor

Front Office Supervisor

Gaming Supervisor

SIT40516 - Certificate IV in Commercial Cookery

This qualification reflects the role of commercial cooks who have a supervisory or team leading role in the kitchen. Possible job titles include chef and chef de partie.

Chef (Small Restaurant or Cafe)

Chef de Partie (Large Hotel)

SIT40616 - Certificate IV in Catering Operations

This qualification reflects the role of individuals working in catering operations who have a supervisory or team leading role. It provides a pathway to work in various catering settings, such as hospitals and aged care facilities, sporting and entertainment venues, hotel banqueting departments, cook–chill production kitchens, and mobile catering businesses of varying size.

Catering Supervisor

Caterer (Small Business)

SIT40716 - Certificate IV in Patisserie

This qualification reflects the role of pastry chefs who have a supervisory or team leading role in the kitchen.

Chef Patissier

SIT40816 - Certificate IV in Asian Cookery

This qualification reflects the role of commercial cooks who have a supervisory or team leading role in kitchens preparing Asian food.

Chef (Small Thai or Vietnamese Restaurant)

Chef de Partie (Large Chinese Restaurant)

Chef de Partie (Large Japanese Restaurant)

SIT50116 - Diploma of Travel and Tourism Management

This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. It provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager.

Tour Operations Manager

Travel Agency Manager

SIT50216 - Diploma of Holiday Park and Resort Management

This qualification is for those who use a broad range of managerial skills and sound knowledge of industry operations to coordinate holiday park and resort operations which may include marketing and product development activities.

Operations Manager (Holiday Park)

Operations Manager (Resort)

SIT50316 - Diploma of Event Management

This qualification reflects the role of individuals who use a broad range of event-related skills and sound knowledge of event management processes to coordinate event operations.

Conference Coordinator

Sports Event Coordinator

SIT50416 - Diploma of Hospitality Management

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. It provides a pathway to work in any hospitality industry sector as a departmental or small business manager.

Gaming Manager

Motel Manager

Restaurant Manager

Sous Chef

SIT60316 - Advanced Diploma of Hospitality Management

This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations.

Club Manager (Gaming Venue)

Executive Chef

Note: Employers should be aware that this information is provided as a guide only to the content and use of the Training Package. Employers should seek advice from an Australian Apprenticeship Support Network (Apprenticeship Network) provider or Registered Training Organisation for more detail.

Commencements

	NSW	VIC	QLD	WA	SA	TAS	ACT	NT
SIT20116 - Certificate II in Tourism
Annual Commencements	0	0	5	15	0	5	0	0
SIT20316 - Certificate II in Hospitality
Annual Commencements	375	35	75	235	10	30	0	0
SIT20416 - Certificate II in Kitchen Operations
Annual Commencements	40	5	30	55	10	20	0	0
SIT30116 - Certificate III in Tourism
Annual Commencements	15	0	100	10	0	5	0	0
SIT30216 - Certificate III in Travel
Annual Commencements	690	455	590	220	205	35	50	20
SIT30416 - Certificate III in Holiday Parks and Resorts
Annual Commencements	5	0	0	0	0	0	0	0
SIT30516 - Certificate III in Events
Annual Commencements	10	0	0	5	0	0	0	0
SIT30616 - Certificate III in Hospitality
Annual Commencements	1020	1915	2835	1250	135	50	235	115
SIT30716 - Certificate III in Hospitality (Restaurant Front of House)
Annual Commencements	45	35	5	0	0	0	0	0
SIT30816 - Certificate III in Commercial Cookery
Annual Commencements	1080	880	915	275	210	155	130	20
SIT30916 - Certificate III in Catering Operations
Annual Commencements	5	5	25	0	0	0	0	0
SIT31016 - Certificate III in Patisserie
Annual Commencements	5	30	0	5	0	5	5	0
SIT31116 - Certificate III in Asian Cookery
Annual Commencements	50	5	0	5	0	0	0	0
SIT40116 - Certificate IV in Travel and Tourism
Annual Commencements	185	265	265	140	90	25	20	0
SIT40416 - Certificate IV in Hospitality
Annual Commencements	140	345	5	160	0	5	55	5
SIT40516 - Certificate IV in Commercial Cookery
Annual Commencements	20	85	5	5	0	5	20	0
SIT40716 - Certificate IV in Patisserie
Annual Commencements	0	10	0	0	0	0	0	0
SIT50416 - Diploma of Hospitality Management
Annual Commencements	0	0	0	0	0	0	15	0
SIT60316 - Advanced Diploma of Hospitality Management
Annual Commencements	0	0	0	0	0	0	15	0

Commencement data source: National Apprentices and Trainees collection, VOCSTATS, extracted 28/03/2019, rounded estimates for October 2017 to September 2018. Qualifications with no recorded commencements may not appear. This data is for general information purposes only.

Availability and Duration

	NSW	VIC	QLD	WA	SA	TAS	ACT	NT
SIT20116 - Certificate II in Tourism
Full Time (Nominal Duration)	12 mths	12 mths	12 mths	12 mths	12 mths	12 mths	12 mths	12 mths
Part Time
Classification	T	T	T	T	T	*	T	T
SIT20216 - Certificate II in Holiday Parks and Resorts
Full Time (Nominal Duration)	12 mths			12 mths	12 mths			12 mths
Part Time
Classification	T			T	T	*		T
SIT20316 - Certificate II in Hospitality
Full Time (Nominal Duration)	12 mths	12 mths	12 mths	9 mths	12 mths	12 mths	12 mths	12 mths
Part Time
Classification	T	T	T	T	T	*	T	T
SIT20416 - Certificate II in Kitchen Operations
Full Time (Nominal Duration)	12 mths	12 mths	12 mths	9 mths	12 mths	24 mths	12 mths	12 mths
Part Time
Classification	T	T	T	T	T	*	T	T
SIT20516 - Certificate II in Asian Cookery
Full Time (Nominal Duration)	12 mths	12 mths		9 mths				12 mths
Part Time
Classification	T	T		T		*		T
SIT30116 - Certificate III in Tourism
Full Time (Nominal Duration)	24 mths	24 mths	24 mths	18 mths	24 mths	24 mths	24 mths	18 mths
Part Time
Classification	T	T	T	T	T	*	T	T
SIT30216 - Certificate III in Travel
Full Time (Nominal Duration)	24 mths	24 mths	24 mths	24 mths	24 mths	24 mths	24 mths	36 mths
Part Time
Classification	T	T	T	T	T	*	T	T
SIT30316 - Certificate III in Guiding
Full Time (Nominal Duration)	24 mths	24 mths		12 mths	24 mths	24 mths	24 mths	36 mths
Part Time
Classification	T	T		T	T	*	T	T
SIT30416 - Certificate III in Holiday Parks and Resorts
Full Time (Nominal Duration)	24 mths	24 mths	24 mths	24 mths	24 mths		24 mths	24 mths
Part Time
Classification	T	T	T	T	T	*	T	T
SIT30516 - Certificate III in Events
Full Time (Nominal Duration)	24 mths	24 mths	24 mths	12 mths	24 mths	24 mths	24 mths	36 mths
Part Time
Classification	T	T	T	T	T	*	T	T
SIT30616 - Certificate III in Hospitality
Full Time (Nominal Duration)	24 mths	24 mths	24 mths	24 mths	24 mths	24 mths	24 mths	24 mths
Part Time
Classification	T	T	T	T	T	*	T	T
SIT30716 - Certificate III in Hospitality (Restaurant Front of House)
Full Time (Nominal Duration)	24 mths	24 mths	24 mths	24 mths		24 mths	24 mths	24 mths
Part Time
Classification	A	A	A	T		*	A	A
SIT30816 - Certificate III in Commercial Cookery
Full Time (Nominal Duration)	36 mths	36 mths	36 mths	36 mths	48 mths	48 mths	36 mths	36 mths
Part Time
Classification	A	A	A	A	A	*	A	A
SIT30916 - Certificate III in Catering Operations
Full Time (Nominal Duration)	24 mths	24 mths	24 mths	24 mths		24 mths	24 mths	24 mths
Part Time
Classification	T	T	A	T		*	T	T
SIT31016 - Certificate III in Patisserie
Full Time (Nominal Duration)	36 mths	24 mths		36 mths		24 mths	24 mths	24 mths
Part Time
Classification	A	T		A		*	A	T
SIT31116 - Certificate III in Asian Cookery
Full Time (Nominal Duration)	36 mths	36 mths		36 mths		36 mths	36 mths	36 mths
Part Time
Classification	A	A		A		*	A	A
SIT40116 - Certificate IV in Travel and Tourism
Full Time (Nominal Duration)	24 mths	24 mths	24 mths	18 mths	36 mths	24 mths	24 mths	24 mths
Part Time
Classification	T	T	T	T	T	*	T	T
SIT40216 - Certificate IV in Guiding
Full Time (Nominal Duration)	24 mths						24 mths	24 mths
Part Time
Classification	T					*	T	T
SIT40316 - Certificate IV in Holiday Parks and Resorts
Full Time (Nominal Duration)	18 mths	18 mths		18 mths	36 mths			18 mths
Part Time
Classification	T	T		T	T	*		T
SIT40416 - Certificate IV in Hospitality
Full Time (Nominal Duration)	36 mths	24 mths	24 mths	24 mths	36 mths	24 mths	24 mths	48 mths
Part Time
Classification	T	T	T	T	T	*	T	T
SIT40516 - Certificate IV in Commercial Cookery
Full Time (Nominal Duration)	48 mths	48 mths	48 mths	12 mths		48 mths	48 mths	48 mths
Part Time
Classification	A	A	A	T		*	A	A
SIT40616 - Certificate IV in Catering Operations
Full Time (Nominal Duration)	36 mths	36 mths						36 mths
Part Time
Classification	T	T				*		T
SIT40716 - Certificate IV in Patisserie
Full Time (Nominal Duration)	48 mths	48 mths						48 mths
Part Time
Classification	T	T				*		T
SIT40816 - Certificate IV in Asian Cookery
Full Time (Nominal Duration)	48 mths	48 mths						36 mths
Part Time
Classification	T	T				*		T
SIT50116 - Diploma of Travel and Tourism Management
Full Time (Nominal Duration)				24 mths				36 mths
Part Time
Classification				T		*		T
SIT50216 - Diploma of Holiday Park and Resort Management
Full Time (Nominal Duration)				24 mths	48 mths			36 mths
Part Time
Classification				T	T	*		T
SIT50316 - Diploma of Event Management
Full Time (Nominal Duration)								36 mths
Part Time
Classification						*		T
SIT50416 - Diploma of Hospitality Management
Full Time (Nominal Duration)			36 mths				36 mths	36 mths
Part Time
Classification			T			*	T	T
SIT60316 - Advanced Diploma of Hospitality Management
Full Time (Nominal Duration)							36 mths
Part Time
Classification						*	T

Legend: = Yes, = No, A = identified by the State or Territory as an Apprenticeship, T = identified by the State or Territory as a Traineeship, * = An approved qualification in Tasmania is available as an Apprenticeship/Traineeship.

Availability of Australian Apprenticeships and Nominal Duration (in months)
A Qualification registered by a State or Territory as available as an Australian Apprenticeship may not be eligible for public funding support, check with the relevant State or Territory Training Authority.

Nominal durations listed are for full time occuptations, stated in months. In some cases nominal durations provided may not include the completion of pre-requisites. This data is sourced from State and Territory Training Authorities and is provided for information only and must be confirmed with these authorities.

Australian School-based Apprenticeships

	NSW	VIC	QLD	WA	SA	TAS	ACT	NT
SIT20116 - Certificate II in Tourism
Availability
SIT20216 - Certificate II in Holiday Parks and Resorts
Availability
SIT20316 - Certificate II in Hospitality
Availability
SIT20416 - Certificate II in Kitchen Operations
Availability
SIT20516 - Certificate II in Asian Cookery
Availability
SIT30116 - Certificate III in Tourism
Availability
SIT30216 - Certificate III in Travel
Availability
SIT30316 - Certificate III in Guiding
Availability
SIT30416 - Certificate III in Holiday Parks and Resorts
Availability
SIT30516 - Certificate III in Events
Availability
SIT30616 - Certificate III in Hospitality
Availability
SIT30716 - Certificate III in Hospitality (Restaurant Front of House)
Availability
SIT30816 - Certificate III in Commercial Cookery
Availability
SIT30916 - Certificate III in Catering Operations
Availability
SIT31016 - Certificate III in Patisserie
Availability
SIT31116 - Certificate III in Asian Cookery
Availability
SIT40116 - Certificate IV in Travel and Tourism
Availability
SIT40316 - Certificate IV in Holiday Parks and Resorts
Availability
SIT40416 - Certificate IV in Hospitality
Availability
SIT40516 - Certificate IV in Commercial Cookery
Availability
SIT40616 - Certificate IV in Catering Operations
Availability
SIT40716 - Certificate IV in Patisserie
Availability
SIT40816 - Certificate IV in Asian Cookery
Availability
SIT50216 - Diploma of Holiday Park and Resort Management
Availability

Legend: = Yes, = No

This information generally reflects availability of ASbAs that may contribute to study scores. In some cases ASbAs allow an individual to start training in a qualification that can be completed after they leave secondary school. Australian Apprenticeships may also be undertaken as part-time employment. Please note that applicable industrial arrangements must allow for ASbAs. Visit the relevant State or Territory website for more detailed information (click on the State or Territory link provided).

Not what you're looking for?

Tourism, Travel and Hospitality SIT

Overview

Commencements

Availability & Duration

Australian School-based Apprenticeships

Quick facts

Career information

Major Occupations Training

Qualifications Summary

SIT20116 - Certificate II in Tourism

SIT20216 - Certificate II in Holiday Parks and Resorts

SIT20316 - Certificate II in Hospitality

SIT20416 - Certificate II in Kitchen Operations

SIT20516 - Certificate II in Asian Cookery

SIT30116 - Certificate III in Tourism

SIT30216 - Certificate III in Travel

SIT30316 - Certificate III in Guiding

SIT30416 - Certificate III in Holiday Parks and Resorts

SIT30516 - Certificate III in Events

SIT30616 - Certificate III in Hospitality

SIT30716 - Certificate III in Hospitality (Restaurant Front of House)

SIT30816 - Certificate III in Commercial Cookery

SIT30916 - Certificate III in Catering Operations

SIT31016 - Certificate III in Patisserie

SIT31116 - Certificate III in Asian Cookery

SIT40116 - Certificate IV in Travel and Tourism

SIT40216 - Certificate IV in Guiding

SIT40316 - Certificate IV in Holiday Parks and Resorts

SIT40416 - Certificate IV in Hospitality

SIT40516 - Certificate IV in Commercial Cookery

SIT40616 - Certificate IV in Catering Operations

SIT40716 - Certificate IV in Patisserie

SIT40816 - Certificate IV in Asian Cookery

SIT50116 - Diploma of Travel and Tourism Management

SIT50216 - Diploma of Holiday Park and Resort Management

SIT50316 - Diploma of Event Management

SIT50416 - Diploma of Hospitality Management

SIT60316 - Advanced Diploma of Hospitality Management

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