Property Services CPP

CPP20116 - Certificate II in Surveying and Spatial Information Services

Suitable training for those undertaking pre-vocational programs, or entering the workforce and working under close supervision and possibly assisting in simple surveying or spatial information services activities. They may operate in the field and may use a computer to assist in collecting, storing and retrieving basic spatial data.

CPP20218 - Certificate II in Security Operations

This qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises.

CPP20307 - Certificate II in Technical Security

This qualification covers the basics of routine security equipment and systems installation and customer servicing. Depending on the role an assistant may also receive training in the installation of mechanical locks/locking systems or closed circuit TV (CCTV) or the selling of products and services.

CPP20319 - Certificate II in Technical Security

This is a qualification for security technicians who sell, install, repair, service and maintain security equipment and systems that protect people and property and prevent or minimise loss and damage.

CPP20511 - Certificate II in Fire Protection Inspection and Testing

This qualification applies to fire protection technicians responsible for non-trade installation and regular servicing of fire protection equipment and systems.

CPP20617 - Certificate II in Cleaning

Suitable training for those engaged in routine cleaning operations.

CPP30115 - Certificate III in Urban Pest Management

This qualification reflects the roles of pest management technicians who are required to identify common urban pests, assess pest problems, consider pest management options, develop pest management plans, liaise with customers and implement pest management strategies.

CPP30119 - Certificate III in Urban Pest Management

This qualification reflects the role of pest management technicians who are required to identify common urban pests, assess pest problems, consider pest management options, develop pest management plans, liaise with customers and implement pest management strategies. In most cases, technicians work alone with responsibility for managing chemicals and equipment used for pest management and stored in pest management vehicles.

CPP30211 - Certificate III in Property Services (Agency)

This qualification is appropriate for general real estate or stock and station agency work under limited supervision. It covers meeting customers' needs, use of property and client databases with specialisations in administration and/or property sales and management.

CPP30216 - Certificate III in Surveying and Spatial Information Services

This qualification is suitable for people who provide support under supervision to a surveying or spatial information services team. They perform a range of duties, from collecting basic spatial data and providing field support services, to simple drafting and map production.

CPP30311 - Certificate III in Property Services (Operations)

Suitable for a person working in the day to day management and maintenance of a single property or multiple properties and includes inspecting properties, monitoring building facilities, working with strata or community management and maintaining financial records.

CPP30316 - Certificate III in Cleaning Operations

Appropriate training for cleaners responsible for undertaking a range of routine and non-routine tasks according to work schedules, liaising with clients and in some cases members of the public, and operating in a range of general residential and commercial settings as well as specialist cleaning environments. 

CPP30411 - Certificate III in Security Operations

Required training for security officers working in the movement of cash; managing and handling dogs for security patrol; and controlling and restraining people using a range of techniques.

Note 1 - To obtain employment a licence must be held and a person must be at least 18 years of age. Note 2 - Many occupations in the security sector are subject to Commonwealth, State and Territory occupational licensing or regulatory requirements.

CPP30416 - Certificate III in Strata Community Management

This new qualification reflects the role of those involved in working in administrative and support roles in the strata community management sector.

CPP30507 - Certificate III in Technical Security

This qualification provides training in the installation, diagnosis, repair and maintenance of a variety of security equipment and systems (including biometrics), locks and locking systems, and CCTV in business, public, industrial and private premises.

CPP30519 - Certificate III in Technical Security

This is a qualification for experienced security technicians who sell, install, repair, service and maintain security equipment and systems that protect people and property, and prevent or minimise loss and damage.

CPP30607 - Certificate III in Investigative Services

This qualification covers methods of investigation and reporting, conduct of surveillance, conduct of interviews and taking statements, preparing and giving evidence in court and using a range of surveillance equipment. It may cover investigating matters of insurance, missing persons and character enquiries, and work in private agencies, commercial or industrial organisations.

CPP30619 - Certificate III in Investigative Services

This is a qualification for investigators, responsible for factual investigation and inquiry work or covert surveillance operations. Investigators operate under limited supervision and use discretion and judgement to search for information about a person’s character, actions or work and gather evidence that may be used in court.

CPP30711 - Certificate III in Waste Management

This qualification applies to individuals responsible for operational waste management activities working under supervision and supporting a team.

CPP30719 - Certificate III in Waste Management

This qualification is for those engaged in waste management who undertake waste collection and processing across a range of government and private sectors involved in municipal, solid, commercial, industrial, construction and demolition waste management.

CPP30811 - Certificate III in Fire Protection Inspection and Testing

This qualification applies to fire protection technicians responsible for non-trade installation, commissioning and complex servicing of fire protection systems or for supervision of fire protection services work.

CPP31212 - Certificate III in Swimming Pool and Spa Service

This qualification provides the competencies required by swimming pool and spa service operators to routinely maintain swimming pools and spas in domestic, commercial and public settings.

CPP31218 - Certificate III in Swimming Pool and Spa Service

This is an entry level qualification that provides the competencies required by swimming pool and spa technicians to routinely maintain swimming pools and spas in domestic, commercial and public settings.

CPP31318 - Certificate III in Security Operations

This qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting and guarding property, and screening entry, monitoring behaviour and removing persons from premises.

CPP31519 - Certificate III in Real Estate Practice

This qualification reflects the role of administration staff within the real estate sector of the property services industry who apply knowledge of real estate procedures, forms and documents; knowledge of customer service standards and customer expectations; and knowledge of real estate services and technical processes to support real estate agency operational functions.

CPP40115 - Certificate IV in Building Design Drafting

This qualification covers the training required for building design drafters to support building designers and architects. The building design drafter may work on a wide range of building design projects, including high rise commercial projects, but always under the supervision and instruction of an appropriately licensed or accredited architect or building designer.

CPP40216 - Certificate IV in Surveying

 This qualification reflects the role of surveying technicians who work under supervision to support a surveying team. They perform a range of duties using surveying tools and equipment, including total stations and global navigation satellite systems (GNSS).

CPP40307 - Certificate IV in Property Services (Real Estate)

This qualification is designed to reflect the role of employees who work relatively autonomously and who comply with legislation and ethical requirements in real estate. Training may include customer relations, marketing, appraising property, acting as a buyer's agent, conducting auctions, leasing and selling property. There are a large range of specialisations from selling by private treaty through to co-ordinating the fit-out of properties and facilities, to selling rural property by tender.

CPP40316 - Certificate IV in Spatial Information Services

Suitable for geographic information system (GIS) technicians who work under supervision to support a spatial information services team. They perform a range of duties using various geospatial technologies, including global navigation satellite system (GNSS) and specialised geospatial software.

CPP40416 - Certificate IV in Cleaning Management

This qualification reflects the role of cleaning industry personnel who use well developed skills and a broad knowledge base in a wide variety of cleaning management contexts. 

CPP40516 - Certificate IV in Strata Community Management

This qualification reflects the role of those involved in providing management services for strata communities.

CPP40611 - Certificate IV in Property Services (Operations)

This qualification may be appropriate for one of the following areas:

• the management of real estate development or redevelopment
• structuring of single or multiple investment opportunities for the acquisition of existing or new properties and managing investments opportunities or
• day to day operations and management of property on behalf of an owners' corporation or body corporate

CPP40707 - Certificate IV in Security and Risk Management

This qualification provides training and development in supervision and management across a range of security functions such as running a small investigative business, technical installation operations and managing a team of security staff.

CPP40719 - Certificate IV in Security Management

This qualification is for security supervisors and security business managers who may engage in sub-contracting arrangements for personnel and clients. Security supervisors lead teams to coordinate and implement a range of security operations and functions such as control room, monitoring centre, electronic security and guarding. Security business managers coordinate security manpower and services to clients while operating under complex regulatory and contracting arrangements.

CPP40811 - Certificate IV in Access Consulting

This training covers providing advice on the provision of access to people with disabilities and their families as well as to governments, the building industry, designers, and owners and managers of buildings and facilities.

CPP40911 - Certificate IV in Waste Management

This qualification applies to individuals who use well developed skills and a broad knowledge base in a wide variety of waste management contexts.

CPP40919 - Certificate IV in Waste Management

This qualification is for those in waste management specialisation roles in waste collection, processing, minimisation and recovery operations in supervisory, leadership or sales roles. Waste management operations are undertaken across a range of government and private sectors involved in municipal, solid, commercial, industrial, construction and demolition waste management.

CPP41110 - Certificate IV in Home Sustainability Assessment

This qualification is designed to meet the needs of home sustainability assessors.

CPP41212 - Certificate IV in NatHERS Assessment

Suitable training for assessors operating under the Nationwide House Energy Rating Scheme (NatHERS).
Potential users of this qualification include NatHERS assessors, enterprises, government agencies, industry regulatory bodies, community organisations, building designers, architects and other building professionals associated with residential building thermal performance. The qualification will also be used by national assessor accrediting organisations under the Nationwide House Energy Rating Scheme Protocol for Assessor Accrediting Organisations.

CPP41312 - Certificate IV in Swimming Pool and Spa Service

This qualification provides swimming pool and spa technicians with the competencies required to treat water quality problems as well as service and repair the key components of domestic, commercial and public swimming pools and spas.

CPP41319 - Certificate IV in Swimming Pool and Spa Service

This is a qualification for people working in the swimming pool and spa service sector. It applies to technicians in the field who apply analytic and problem-solving skills to treat water quality problems, as well as install, service and repair the key systems and components of domestic, commercial and public swimming pools and spas.

CPP41419 - Certificate IV in Real Estate Practice

This qualification reflects the role of real estate professionals who apply knowledge of real estate practice legal agency and compliance requirements, ethical standards and consumer preferences to conduct real estate functions. This qualification applies to people working in both residential and commercial property, including business broking, and stock and station transactions.

CPP50116 - Diploma of Surveying

This training is for those in the role of skilled surveying technicians. These people hold advanced surveying skills, and perform duties involving the performance of precise measurements and setting out structures using specialised surveying equipment.

CPP50216 - Diploma of Spatial Information Services

This qualification reflects the role of skilled geographic information system (GIS) technicians. They perform advanced data manipulation, including spatial dataset updating and management, and use a range of technologies, such as global navigation satellite system (GNSS) and specialised geospatial software. 

CPP50307 - Diploma of Property Services (Agency Management)

This qualification is suitable for those working as real estate agency operators and managers or stock and station agents/managers.

CPP50316 - Diploma of Strata Community Management

This qualification reflects the role of those involved in managing strata communities.

CPP50409 - Diploma of Property Services (Business Broking)

This training is appropriate for business brokers who assist buyers and sellers of privately held small businesses in the buying and selling process.

CPP50511 - Diploma of Property Services (Asset and Facility Management)

Appropriate training for those responsible for coordinating the financial management, team management, project management, cost effectiveness and sustainability of assets and facilities within a large building.

CPP50611 - Diploma of Security and Risk Management

This qualification covers coordination, management and assessment of security operations, customer service delivery and people management. It provides for specialisations in areas such as risk management planning, biometrics, budget management and HRM.

CPP50619 - Diploma of Security Risk Management

This is a qualification for security risk consultants who provide specialist advice on strategies to mitigate risk to people, property and assets including crowded places, as defined by Australia’s Strategy for Protecting Crowded Places from Terrorism (2017). Security risk consultants operating at this level work with a high level of autonomy to assess the current threat environment, assess risk management options, and prepare and implement security risk management plans and communication systems to respond to active threats.

CPP50711 - Diploma of Access Consulting

CPP50911 - Diploma of Building Design

This qualification applies to building designers who undertake building design projects covered by the Building Code of Australia (BCA), except Construction Type A buildings.

CPP51119 - Diploma of Property (Agency Management)

This qualification reflects the role of real estate principals who apply knowledge of property agency and compliance requirements, ethical standards and consumer preferences to establish and control real estate functions. This qualification applies to residential or commercial practice in real estate sales, real estate property management, strata management, business broking, stock and station, or auctioneering.

CPP60116 - Advanced Diploma of Surveying

This qualification reflects the role of surveyors. These people carry out highly specialised surveying functions in areas such as mining and engineering construction. Duties involve carrying out precise measurements and control surveys relating to engineering structures and mine sites using highly specialised surveying equipment.

CPP60312 - Advanced Diploma of Surveying

This qualification applies to individuals who provide strategic direction in surveying. They
analyse, design and execute judgements using wide-ranging highly technical, creative, or
conceptual competencies, often in an unpredictable variety of contexts.