Community Services CHC

CHC22015 - Certificate II in Community Services

An entry level qualification for community services workers who provide a first point of contact and assist individuals in meeting their immediate needs.

CHC30121 - Certificate III in Early Childhood Education and Care

This qualification reflects the role of educators in early childhood education and care who work in regulated children’s education and care services in Australia. They support children’s wellbeing, and development in the context of an approved learning framework. Educators use a range of well-developed skills and knowledge using discretion and judgment when carrying out their work in the context of established policies and procedures.

CHC30221 - Certificate III in School Based Education Support

This qualification reflects the role of workers who assist teachers and support student learning in a range of classroom settings. They complete general administrative as well as operational tasks to support students with learning under the guidance of a teacher or other educational professional. Work requires use of discretion and judgement within the boundaries of established policies and procedures.

CHC32015 - Certificate III in Community Services

Suitable training for entry level community services workers who support individuals through the provision of person-centred services.

CHC33015 - Certificate III in Individual Support

Appropriate for workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

CHC40113 - Certificate IV in School Age Education and Care

Suitable for educators who work with school age children in outside of school hours care and vacation programs. In doing so they support the implementation of an approved learning framework.

CHC40221 - Certificate IV in School Based Education Support

This qualification reflects the role of workers who assist teachers and support student learning in a range of classroom settings under the guidance of a teacher or other educational professional. At this level, workers may be involved in facilitation of learning for a range of instructional groupings, including for those students in need of additional support.

CHC40313 - Certificate IV in Child, Youth and Family Intervention

This qualification is suitable for those who work in youth and family intervention, including practice specialisations in residential and out of home care, family support and early intervention. Workers operate under a broad supervision framework and within clearly defined organisational guidelines, service plans and position specifications.

CHC40413 - Certificate IV in Youth Work

A suitable qualification for workers who develop and facilitate programs for young people through a range of community-based programs designed to address the social, behavioural, health, welfare, developmental and protection needs of young people. They may work in community, government or youth sector agencies

CHC40513 - Certificate IV in Youth Justice

This qualification is suitable for youth justice workers who supervise young people who have been directed by the justice system to be in the care and direction of authorised community and/or government agencies.

CHC41115 - Certificate IV in Employment Services

This qualification reflects the role of individuals who provide employment services to both job seekers and employers. They use specialised knowledge to support individual job seekers in locating, securing and maintaining employment, and to assist employers in meeting their recruitment needs.

CHC41215 - Certificate IV in Career Development

Training is suitable for individuals who provide programs and services to individuals and groups of clients and employers to support people in planning their career and/or locating, securing and maintaining suitable employment. They may work in career information and transition services or assist in career advisor roles in education, training, school or transition work environments. 

CHC42015 - Certificate IV in Community Services

This qualification is suitable for community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.

CHC42115 - Certificate IV in Community Development

Appropriate training for community services workers who assist in the delivery of programs that contribute to the development of capacity through public social change processes.

CHC42221 - Certificate IV in Housing

This qualification reflects the role of individuals delivering housing support services and supports to tenants, applicants and the community in the social housing and homelessness sector. They may be public housing specialist staff or people undertaking similar roles in the community housing sector. They work with vulnerable people who may be experiencing homelessness or at risk of experiencing homelessness.

CHC43015 - Certificate IV in Ageing Support

Appropriate for support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments.

CHC43115 - Certificate IV in Disability

Suitable training for workers in a range of community settings and clients’ homes, who provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing.

CHC43215 - Certificate IV in Alcohol and Other Drugs

Appropriate for entry level workers who provide services and interventions to clients with alcohol and other drugs issues and/or implement health promotion and community interventions.

CHC43315 - Certificate IV in Mental Health

Appropriate training for workers who provide self-directed recovery oriented support for people affected by mental illness and psychiatric disability. Work involves implementing community based programs and activities focusing on mental health, mental illness and psychiatric disability.

CHC43415 - Certificate IV in Leisure and Health

Suitable training for workers who participate in the design, implementation and evaluation of leisure, health activities and programs for clients in one or more sector areas.

CHC43515 - Certificate IV in Mental Health Peer Work

This qualification reflects the role of workers who have lived experience of mental illness as either a consumer or carer and who work in mental health services in roles that support consumer peers or carer peers.

CHC44015 - Certificate IV in Coordination of volunteer programs

Appropriate for workers who are responsible for the coordination of volunteers within a program or organisation. Volunteer coordinators provide ongoing management and support to volunteers and are the main point of contact for volunteers

CHC50121 - Diploma of Early Childhood Education and Care

This qualification reflects the role of educators in early childhood education and care who work in regulated children’s education and care services in Australia. Educators at this level are responsible for designing and implementing curriculum that meets the requirements of an approved learning framework and for maintaining compliance in other areas of service operations.

CHC50221 - Diploma of School Age Education and Care

This qualification reflects the role of educators who are responsible for the day-to-day running of a regulated school age education and care service in Australia. They plan, implement and manage programs across all areas of service operations. They use specialised knowledge and analyse and apply theoretical concepts to diverse work situations.

CHC50313 - Diploma of Child, Youth and Family Intervention

This qualification reflects the role of workers in residential facilities and/or non-residential settings related to child protection and family support work.

CHC50413 - Diploma of Youth Work

This qualification is appropriate for those with responsibility for the development and the outcomes of programs and services for young people managed through a range of agencies and designed to meet the social, behavioural, health, welfare, developmental and protection needs of young people. This work may be undertaken through employment in community, government and welfare agencies.

CHC50513 - Diploma of Youth Justice

Suitable training for youth justice workers who supervise young people who have been directed by the justice system to be in the care and direction of authorised community and government agencies. At this level they may have some supervisory responsibility for other staff.

CHC51015 - Diploma of Counselling

This training is aimed at counsellors, who work with clients on personal and psychological issues using established counselling modalities. At this level, the counsellor will be working in defined and supported counselling roles in established agencies rather than in independent practrices.

CHC51115 - Diploma of Financial Counselling

Suitable for financial counsellors working in the following two contexts:
• Generalist financial counsellors who work in a variety of agencies that meet the requirements for the Australian Securities and Investments Commission (ASIC) exemption from a financial services or credit licence under ASIC class order 10/1063. Financial counsellors work across a variety of metropolitan, rural and remote settings.
• Rural financial counsellors who undertake specialised financial counselling work that assists primary producers and rural small business owners in debt, and are employed in agencies funded for this purpose. These agencies meet the requirements for the ASIC exemption from a financial services/credit licence by meeting the conditions of ASIC class order 11/926.
All financial counsellors have specialist knowledge of legal remedies and options to manage debt and financial difficulty and are advocates who work in a model of social justice and client empowerment.

This qualification is NOT related to the work performed by financial planners or financial advisers whose role is to provide clients with strategies to address their investment options and require a financial services licence for their work under the National Consumer Credit Protection Act 2010. This qualification is also not appropriate for financial capability workers.

This qualification does NOT refer to therapeutic counselling.

CHC52015 - Diploma of Community Services

This qualification is suitable for those workers in community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

CHC52115 - Diploma of Community Development

This qualification is appropriate for community services workers who manage the development and delivery of programs that build capacity of communities to influence and guide their own future through public social change processes.

CHC53215 - Diploma of Alcohol and Other Drugs

This qualification reflects the role of workers who work under broad supervision and guidance and provide services to clients with alcohol and other drugs issues. They can provide counselling, referral and promotion services.

CHC53315 - Diploma of Mental Health

A suitable qualification for workers who provide services to clients in relation to mental health issues. They can provide counselling, referral, advocacy and education/health promotion services.

CHC53415 - Diploma of Leisure and Health

This qualification is suitable for workers with responsibility for designing, implementing and evaluating health and leisure activities, and programs for clients in one or more sector areas.

CHC62015 - Advanced Diploma of Community Sector Management

Appropriate training for workers who are middle managers or managers across a range of community sector organisations. These people work independently and report to executive management, directors or boards of management. They undertake a range of functions requiring the application of knowledge and skills to achieve results in line with the organisation's goals and strategic directions.