Supporting a new apprentice or trainee
Starting work of any kind can be quite daunting, so providing the right tools to navigate a new apprenticeship or traineeship is important.
As they are learning while they are earning and have signed a training contract the new apprentice or trainee must be aware of what they are required to do. Go through the contract together so that you both understand the on-the-job and off-the-job training requirements. It is their apprenticeship and they must own it, which means that you can provide guidance and support but it is up to the person with the job, unless they are under 18, to address any concerns themselves.
There is a lot of material available for people entering the work force which you can direct your new apprentice or trainee to, especially if they feel overwhelmed by the workplace. Have a look at the resources on the Post Recruitment Information page for ideas. Make sure you scroll down to the bottom of the page for links to other supporting agencies.
If your young person is offered a mentor for their apprenticeship or traineeship, we would strongly suggest that they take up the offer as they will have someone that understands the complexities of completing an apprenticeship.
If the person you are supporting is experiencing difficulties at work it is important to provide them with the support and information to deal with their situation quickly and effectively. Each state and territory government has field officers to help resolve difficulties with an Australian Apprenticeship. They will need to be consulted if either party is considering cancelling the contract of training.
The Fair Work website has some handy information about what constitutes bullying or harassment and their pay calculator will ensure that you and your new apprentice or trainee understand their wage and entitlements.